1. What are the criteria to be listed on Tripadvisor?
In order to be listed on Tripadvisor, accommodations must meet all of the following criteria:
- Must be open to the general public
- Must have an official name
- Must have an official address at a single and permanent location
- Must be open for a minimum of 12 consecutive weeks of the year at a single and permanent location
- Must have multiple rooms/units
- Must be able to accommodate 2 or more separate parties at a time
- Must not require guests to stay more than 7 nights
- Must be currently open or taking reservations for a future opening date
To be listed in the hotel category, an accommodation must also meet all of the following criteria or have an official business license issued by a local governmental or tourism authority that identifies the accommodation is classified as Hotel as defined by local authorities
- A front desk is open and staffed 24 hours a day, 7 days a week
- Check-in hours can have a start time, but should not have a designated end time
- Periodic housekeeping is included in the room rate
- Private bathroom for each unit
- Must not require guests to stay more than 3 nights
In select countries, some specially-designated accommodations are displayed with Hotels. These accommodations are editorially selected and not available by request. Currently, these include Onsen Hotel, Onsen Ryokan, and Ryokan, all in Japan. To be listed in the B&B and Inns category, an accommodation must also meet all of the following criteria or have an official business license issued by a local governmental or tourism authority that identifies the accommodation is classified as B&B, Inn, Guest House, or Pension as defined by local authorities:
- Daily on-site management.
- Daily housekeeping is included in the room rate
- Must not require guests to stay more than 3 nights
We may, on a case-by-case basis, allow B&Bs with only one room. To qualify, the accommodation must be locally licensed to operate as a B&B, and it must be listed with local tourism authorities. To be listed in the Specialty Lodging category, an accommodation must meet our accommodation listing guidelines. Any accommodation that offers shared (dorm-style) rooms will be considered a hostel and will be listed in Specialty Lodging.
In order to be listed on Tripadvisor, restaurants must meet all of the following criteria:
- Must serve prepared food
- Must be open to the public; cannot require membership
- Must be open on a regularly scheduled basis
- Must be open for at least 12 consecutive weeks of the year
- Must maintain a permanent location in one city/town but can deliver to multiple cities/towns.
- Must be stationary and have a permanent address (Food trucks may be listed as long as their schedule and locations are posted online.)
In order to be listed on Tripadvisor, airlines must meet the following criteria:
- Operate a scheduled service under their own brand
- Publish fares or schedules to the public
- Operate a service that transports a passenger from one point to another
- Has been in commercial operation for a minimum of 60 days
In order to be listed on Tripadvisor, Things to Do must meet the following criteria.
Permanent attractions:
- Must be of interest to tourists
- Must abide by our Animal Welfare Policy
- Must have an official name and a permanent address
- Must be open and available to the general public on a regularly scheduled basis
- Must be currently open or taking reservations for a future opening date
- Tours, cruises, and classes
- Must be of interest to tourists
- Must abide by our Animal Welfare Policy
- Must have an official name and published phone number or email
- Must be a tour company, not an individual tour
- Must operate for at least 12 consecutive weeks of the year
Hotels, restaurants and airlines are listed free of charge and once listed on the website, businesses are not delisted so long as they remain open.. Our policy regarding establishments closing or changing address can be found here. Landmarks, places of interest and tour operators are listed free of charge, irrespective of commercial relationships. Tours and activities will be bookable on Tripadvisor only if the suppliers of such tours and activities contract with one of Tripadvisor’s affiliate companies to have their products available for bookings or reservations, or otherwise if the listing is displayed as part of a commercial licensing arrangement with a third party business. Vacation rental properties are listed only if the owner/manager contracts with one of Tripadvisor’s affiliate companies as an advertiser, or otherwise if the listing is displayed as a part of a commercial licensing arrangement with a third party business. The results displayed are not necessarily exhaustive of all offers that may be available, whether on the Internet or otherwise.